Returns & Exchanges

At 101 Copenhagen, we want you to be fully satisfied with your sculptural objects and home decor. If your purchase is not a perfect fit for your space, you may return unused items in their original packaging within 14 days of receipt.

1

Initiate Your Return

Contact our customer service team with your order number and the reason for your return to receive a Return Authorization and shipping instructions.

2

Pack with Care

Carefully place the item back into its original protective packaging and shipping box to ensure the delicate materials are not damaged during transit.

3

Ship to Warehouse

Affix the provided return label or use a tracked shipping service to send the package back to our logistics center in Denmark.

4

Inspection and Refund

Once our quality control team inspects the returned item, we will process your refund to the original payment method within 10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing