Returns & Exchanges
At 101 Copenhagen, we want you to be fully satisfied with your sculptural objects and home decor. If your purchase is not a perfect fit for your space, you may return unused items in their original packaging within 14 days of receipt.
Initiate Your Return
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization and shipping instructions.
Pack with Care
Carefully place the item back into its original protective packaging and shipping box to ensure the delicate materials are not damaged during transit.
Ship to Warehouse
Affix the provided return label or use a tracked shipping service to send the package back to our logistics center in Denmark.
Inspection and Refund
Once our quality control team inspects the returned item, we will process your refund to the original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing